The Transit Passenger

Van Info

How To Videos

Breakdown Procedure

Flat tire? Run out of gas?

For minor mechanical problems, reach out to our Roadside Assistance partners that are available 24/7: 1-855-866-3161

Policy number: RA22001843-00

For major mechanical issues outside of our business hours, please call or text our main line at 615-721-2595 and email operations@nashvillevans.com. Someone from our team will get back with you as soon as possible.

Accident Procedure

In case of an accident, please contact the police and proceed with a police report as you would do if driving your own vehicle. Please contact us to let us know what happened and whether the van is still safe to be driven.